Our Services location on Edgewood Trail offers Feline Friendly Days on Mondays and Thursdays! Our goal is to provide a quieter, calmer, cat-focused experience to reduce stress levels. Book HERE!
We have Urgent Care available at our Health location until 8p M-F and 10a to 8p and is by appointment only. Please call for availability. (920) 968-3322

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I've only been here a couple times so far and the facility is very nice and I really enjoyed meeting everyone here. The only complaint is that my dog had poop on him when I picked him up for his neuter and that got all over my car and I had to clean it up and I had to come back after picking him up because they forgot my surgical vest for my dog. But this was made aware to them and they were very sorry about it. All and all good experience thus far . And they've been super super helpful with any questions or concerns we've had after the surgery !"

Elijah W.

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